Worldwide shipping Red shipping box Shopping cart Warehouse ShipMode label Express shipping From cart to customer ShipMode box

Grab a sticker. Make your move ↗

Built for DTC & subscription brands

Your subscription brand deserves more than a generic 3PL

Fulfillment, inventory and kitting for brands that run on repeat customers, with a team you can actually reach.

  • Slack support
  • Amazon growth
  • U.S. manufacturing

Brands we
ship for

Why ShipMode

Most 3PLs try to fulfill everything. We chose to master one business model

We focus on DTC e-comm brands selling things people reorder, through subscriptions and repeat purchases. Recurring orders need steady shipping and stock that doesn’t run out, so that’s how we set up the operation.

MRR & ARR

Consistent shipments keep revenue predictable.

Customer experience

A missing item or wrong bundle is more than a shipping problem.

Retention & LTV

Accurate packing and reliable delivery keep subscribers around.

Communication

Fast access to people who know your business.

Dedicated support. Real accountability

Your MRR can’t wait 48 hours for a reply.

Fulfillment warehouse aisle with stocked shelving and shipping boxes
  • One point of contact.

    Tired of speaking to AI bots? At ShipMode you always speak to someone who knows your SKUs, bundles and brand.

  • Direct Slack channel.

    Message the people working your orders, not a ticket queue.

  • 30-minute response during business hours.
Learn more about our support →

How we compare

Generalist 3PL vs. ShipMode.

Generic 3PL Model

  • Serves many unrelated product categories
  • Standard warehouse support structure
  • Inventory managed around what’s on the shelf
  • Generic pick and pack
  • You re-explain your setup each time

ShipMode

  • Focused on subscription-driven DTC brands
  • Dedicated account support on Slack
  • Inventory planned around upcoming recurring orders
  • Custom kits, inserts and branded unboxing
  • A team specialized on minimizing subscription churn

Subscribers don’t cancel products, they cancel on bad experiences. We ship reliability.

We don’t just ship orders, we protect recurrent revenue so you keep every customer you spent to acquire.

How it works

How it works, start to finish.

Your store and our software stay in sync, so you see everything and your customers get it right.

Shopify · Amazon · Walmart · TikTok Shop

01 Your store, synced

Shopify, Amazon, Walmart and TikTok Shop connect to ShipSidekick. Every order flows in automatically, nothing to upload.

ShopifyConnected
AmazonConnected

Shipmode

Our fulfillment software and WMS

02 Full visibility

Your own login with live inventory, every order, every tracking number, and low-stock alerts before you run dry.

SKU-0042 · 1,240 unitsIn stock
SKU-0017 · 85 unitsLow stock

03 Right order, on time

Your customers get the right product, and tracking and notifications sync back to your store automatically.

Order #10482Delivered
Customer notifiedSent

Shipping from Miami

Split inventory is a tax.

More locations can pay off, but only when your volume calls for it and the stock is planned right. Until then, keeping it all in one hub means fewer stockouts, simpler forecasting, and no paying to move inventory around. Our carrier partner network picks the best rate and speed for every order, wherever it’s going.

Miami, Florida

Carriers pick up at ShipMode’s location from Monday through Saturday, and we check that the tracking actually moves.

Amazon growth

Already winning on Shopify? Let’s take your brand to Amazon now.

No upfront fees. No monthly retainer. We earn through fulfillment as your Amazon orders grow.

Not on Amazon yet?

We help you set up the account, listings and first FBA/FBM shipments.

Already selling?

We tighten listings, optimize PPC, replenishment and account health.

Learn more about our support →

By the way, did we mention we also manufacture supplements?

Manufacture, store and ship through one partner, ShipMode

Through our U.S. manufacturing infrastructure, we can take your supplement from production to storage to your customer’s door, without freight between suppliers and a separate 3PL.

Skip the customs delays, the time-zone back-and-forth, and the lost-in-translation specs. We make your supplements with lab partners we’ve worked with for years, then store them in our warehouse.

See how we make it →

FAQ

Questions founders actually ask.

Will I be able to see my orders and inventory?

All of it. You get your own login to ShipSidekick, our fulfillment software and WMS, with live inventory, every order, every tracking number, and low-stock alerts before you run dry. Tracking syncs back to Shopify, Amazon, Walmart and TikTok Shop, so your customers get their notifications and updates without you lifting a finger.

What if a creative hits and we’re about to scale?

Tell us in Slack the moment it hits. We plan inventory around your recurring orders and upcoming spikes, so we can add labor and pick-and-pack capacity before the orders land — not after the queue backs up.

How fast do orders go out?

Everything ships from one hub in Miami. Carriers pick up at our location Monday through Saturday, our carrier partner network picks the best rate and speed for each order, and we check that the tracking actually moves.

What happens if an order ships wrong?

You hear it from us first, in your Slack channel, with what happened and how we’re fixing it. A missing item or wrong bundle is a retention problem, so we treat it like one.

Can you handle subscription orders?

That’s the business model we chose to master. Recurring shipments, custom kits, inserts and branded unboxing, with inventory planned around your upcoming renewals.

How does switching work?

Book a quick call. We look at your volume, connect your store to ShipSidekick, plan the inventory move, and tell you straight if we’re a fit before anything changes.

Who is ShipMode not for?

Brands that want a faceless warehouse and a ticket queue. We’re built for DTC and subscription brands that run on repeat customers and want a team they can actually reach.

The brands that win aren’t the ones that sell more. They are the ones that are able to retain more customers, and to do that you need the right logistics partners.

A quick call. We’ll look at your volume and tell you straight if we’re a fit.

Book a call